Privacy Policy

UPDATED JUNE 2026

Courtside Barbados ("we," "our," or "us") operates the website https://www.courtsidebarbados.com/ (the "Site"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently in accordance with the Barbados Data Protection Act (DPA) and applicable international data protection standards.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your information when you visit our Site, create an account, or book a sports court.

1. Information We Collect

When you interact with our Site, we collect two primary types of information:

Personal Information You Provide: This includes your name, email address, phone number, physical or billing address, account username, password, and any custom notes you add to your court bookings.
Automated Information (Cookies & Tracking): Because our site is hosted on the Wix platform, we automatically collect certain technical data through cookies and web beacons. This includes your IP address, browser type, device information, operating system, and data about how you navigate our Site.

2. How We Use Your Information

We use the data we collect for the following operational purposes:

To facilitate, manage, and confirm your online court bookings.
To send you transactional notifications (booking confirmations, payment receipts, or weather-induced cancellations).
To manage your member or player profile account on Wix.
To process payments securely.
To comply with local Barbadian legal and regulatory obligations.
With your explicit consent, to send you marketing updates about club tournaments, clinics, or special community events.

3. Third-Party Infrastructure & Data Processing

We do not sell your personal data. To run our online facility efficiently, we share your data with trusted tech partners who process information under strict confidentiality guidelines:

Website & Booking Infrastructure (Wix): Our Site and booking systems are hosted on the Wix.com platform. Your data may be stored through Wix’s secure data storage, databases, and general applications on firewall-protected servers.
Payment Processing Gateway (CX Pay): All online credit card payments are routed directly through CX Pay, a secure payment processing gateway.

Payment Data Security Note: Courtside Barbados never sees, collects, or stores your raw credit card numbers or CVV security codes. When you pay at checkout, you enter your financial details into secure, hosted fields managed by CX Pay. CX Pay is certified to PCI-DSS Level 1 compliance standards, meaning your sensitive financial data flows directly to banking networks via encrypted channels.

4. Cookies Policy

Our website utilizes cookies via Wix to ensure optimal site functionality, track booking states (keeping your slot reserved during checkout), and protect against malicious activity. You can choose to disable cookies through your personal web browser settings, though doing so may prevent you from utilizing our online court booking system.

5. Data Retention

We retain your personal data and booking history only for as long as necessary to provide our services to you, maintain accurate club records, or satisfy local financial reporting and anti-money laundering regulations in Barbados (typically 5 to 7 years for transaction records).

6. Your Legal Rights

Under the Barbados Data Protection Act, you have explicit rights regarding your personal information. These include:

The right to request access to the personal data we hold about you.
The right to request that we correct any inaccurate or incomplete details.
The right to request that we delete your account and personal data (provided it does not conflict with legal record-keeping requirements).
The right to withdraw marketing consent at any time.

To exercise any of these rights, please contact us directly using the information provided below.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect updates to our operational practices or shifting legal requirements. Any modifications will take effect immediately upon being published on this page.